.Five9 (FIVN) has been granted the 2024 Aragon Analysis Development Honor for Artificial Intelligence Contact Centers as well as called a Forerunner in 2 Aragon Analysis Entire world rumors: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The business was realized as the absolute most important vendor in the artificial intelligence Representative Operating systems report.At the center of Five9’s advancement is their sight for The NEW CX, where Artificial Intelligence Professionals and AI-empowered Human Professionals work together to provide hyper-personalized customer experiences. The company lately offered new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use innovation in market development and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally called an Innovator in The Aragon Research Globe for Artificial Intelligence Agent Platforms in the ICC, 2025 and also Aragon Research World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been called a victor of the 2024 Aragon Research Study Technology Award for AI Connect With Centers. In addition, Five9 has actually been actually called a Leader in two Aragon Research study Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness from Aragon Research study underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
tactical provider rated in
the record, identifying Five9 s calculated eyesight for AI-driven development in CX. At the center of this innovation is Five9’s concept for The brand new CX where AI Representatives as well as AI-empowered Human being Brokers work together to supply hyper-personalized, effortless consumer adventures. By enabling companies to supply transformative consumer interactions while lowering prices and also enhancing performance, Five9 is preparing new requirements for AI-powered remedies in the call facility field.
AI is fundamental for generating outstanding consumer experiences, and also we are recognized to become determined through AragonStudy as innovative for our attempts to thrust the smart call center ahead, said Jonathan Rosenberg, Chief Modern Technology Policeman and also Director of AI, Five9. Our concentration has been actually, and also are going to continue to be, helping businesses supply those experiences with simple tools and also capabilities. Along with each brand new development, our experts take an advance for both Five9 as well as for the business in its entirety.
The Aragon Research Technology award determines suppliers leveraging speculative use technology to not merely adapt as markets transform, yet to actively interrupt and also educate exactly how their markets will definitely develop. Five9 was actually formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards service.Five9’s devotion to advancement, especially its own eyesight for mixturing artificial intelligence Professionals as well as AI-empowered Human Professionals, is specifying a new specification for exactly how businesses can easily deliver hyper-personalized as well as seamless client knowledge, stated Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Research. This award as well as document recognition builds on Five9’s commitment to delivering AI advancements for CX.
Earlier this year, the business launched brand new innovations, including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that enhance the technique companies approach CX, driving better outcomes for each consumers and also representatives. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, provides a thorough room of services to electrical power AI-elevated client experiences that deliver better service end results as well as Bring Joy to CX.
Our merged cloud-native offering permits hyper-personalized client adventures and additional inspired employees, creating every consumer communication even more connected, simple and easy, and personal. Counted on by 2,500 +consumers and also 1,400+ companions internationally, Five9 unites the power of AI, our platform, as well as our folks to steer AI-elevated CX.To learn more, visit www.five9.com. Engage with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The recognition of an Aragon Analysis honor winner is not a recommendation by Aragon Analysis of any sort of provider, item, or solution. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Study Technology Honor for Artificial Intelligence Connect With Centers as well as was called an Innovator in two Aragon Research study Planet files: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What brand-new AI products performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to transform client experience management.Exactly how carries out Five9’s( FIVN )NEW CX eyesight effect client service? Five9’s brand-new CX eyesight integrates AI Professionals with AI-empowered Human Agents to supply hyper-personalized, simple and easy customerexperiences while lessening costs and boosting effectiveness.
What was actually Five9’s( FIVN) critical role in the Aragon Research Entire world 2025 file? Five9was installed as the most strategic seller in the artificial intelligence Representative Platforms in the ICC, 2025 file, realizing their calculated sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonResearch Technology
Award
?
Five9 was actually officially offered along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.